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FAQs

  • On the day of your ceremony

    Where do I pick up my gown?

    If you are attending a QUT Graduation, your hired graduation gowns will be issued on the day of the ceremony at the Queensland Performing Arts Centre. You will be measured by our robing staff and supplied with the appropriate regalia. Graduate robing is done in the Orchestra Room.

    What time should I arrive for my ceremony?

    Graduates must arrive two hours prior to the start of the ceremony for registration and robing. Academic Regalia should be returned one hour after the conclusion of your graduation. The mortarboard is yours to keep.

    Can I robe myself if I have my own graduation gown?

    All students must be robed by our robing team to ensure all students are stage presentable and wearing the correct regalia. Our robing services are included in the QUT Guild gown hire and purchase prices. If you chose to bring along your own academic dress, you will be required to pay a $10 robing fee at the registration desk.

    What should I wear to my graduation ceremony?

    QUT graduates wear black Cambridge style academic regalia. Gowns are open at the front. Graduates are reminded that this is a formal occasion. The goal is a formal, neat and tidy appearance.

    Do I need my hire receipt on the day?

    We do require you to bring your receipt with you on the day. We encourage you to bring a printed copy to mitigate any technical issues on the day and to help speed the queue along.

    If you can't find your receipt in your emails, first check your junk inbox. Still can't find it? Contact us here.

    Do I get to keep my mortarboard?

    Yes! Your mortarboard is yours to keep as a memento of your special day.

  • My item doesn't fit or is incorrect?

    Please contact us here to organise an exchange. Please note that the items must be unworn.

  • Can I get my hired gown prior to the day of the graduation ceremony?

    Early collection of hired graduation gowns ares not permitted. This is so that sufficient gowns are available for all graduates attending scheduled ceremonies.

  • Can I extend my gown hire and keep it for a few days after the graduation?

    No, you must return your graduation gown hire one hour after the ceremony finishes. Consider purchasing academic dress from the QUT Guild if you need to use it for an extended period of time.

  • Do I get a refund once I have returned my hired gown?

    Unfortunately no. Your gown hire fee pays for staffing costs and costs to maintain the gowns. Any profits made from the sale of your gown hire goes back to QUT Guild to support our services such as Academic Advocacy, Food Bank and legal services. So in effect you're helping out your future students. Good on you!

  • What do the different hood colours mean?

    The colour of your hood is relevant to the QUT faculty you are graduating from. If you chose to bring along your own regalia, please ensure that it correctly reflects your graduating faculty and level of qualification. If your regalia differs you will be required to purchase or pay for hire of our stock for your ceremony.

    QUT Business School - Blue

    Faculty of Creative Industries - New Fuchsia

    Faculty of Education - Green

    Faculty of Health - Orange

    Faculty of Law - Grey

    Faculty of Science & Engineering - Teal

    Philosophy (Masters & PhD only) - Red

  • What length should the gown be?

    Gown style should be reflective of your level of qualification and fall to the length of Mid-calf (half way between your knee and your ankle).

  • On which side of my mortarboard should the tassel fall?

    Before you cross the stage you are graduand, therefore your tassel is on the right. This also serves the practical purpose of not having the tassel in your face when you are photographed from the audience. After you have walked to the centre of the stage, received your parchment and walk off the stage, you become a graduate and are entitled to wear your tassel on the left. All portrait photography should be done with the tassel on the left hand side.

  • What graduation souvenirs are available?

    For QUT July & December Graduations memorabilia are available in the QPAC Foyer on the day of your ceremony or you can browse and buy our range here.

  • I can no longer attend, can I get a refund?

    Firstly, check if you meet our refunds policy. If you do, contact us to organise your refund.

  • When does gown hire registration close for my ceremony?

    If you are hiring for your ceremony, you can purchase your hire right up until the time of your ceremony.

    If you are looking at purchasing your items to keep see the important dates below: Please note these important dates regarding purchasing your items:

    Standard Shipping & Pickup orders close - Friday 29th of November

    Express Delivery orders close - Tuesday 3rd of December

    Hire orders can be purchased right up until your graduation. We recommend ordering your items early to make sure we have them in stock!

  • I am graduating with a double degree, what colour do I wear?

    If your double degree includes Education, you'll need to wear the Education hood.

    If your double degree includes Law or Justice, you'll need to wear the Law hood.

    If your double degree includes Business, you'll need to wear the non-business part hood of your degree.

    If you're graduating with any other double degree, you'll need to wear the hood of the first-named degree, as shown in the inter-faculty course list.

  • I have a bachelors gown, can I wear this when I graduate from masters?

    Unfortunately no, bachelors gowns and masters gowns are different styles. Bachelors gowns have a shorter sleeve length than a masters gown.

  • I am a QUT staff member, do I have to hire my gown?

    If you are a PhD student or QUT staff member and intend to hire or have any further enquiries, please email staffreg@qut.edu.au.

  • Can I pick up my gown instead of paying postage?

    Yes you can. You can choose this at checkout. It will take us a little time to get your items ready so just wait for a notification from us to let you know that your items are good to go!

  • When does shipping close for orders?

    Please note these important dates regarding purchasing your items:

    Standard Shipping & Pickup orders close - Friday 30th of November

    Express Delivery orders close - Tuesday 3rd of December

    Hire orders can be purchased right up until your graduation. We recommend ordering your items early to make sure we have them in stock!